I am responsible for procurement of hardware, T1 & T2 Service desk, administrating services as well as being a member of the cloud engineering team, where I have a key focus on Infrastucture as Code and reducing our cloud spend, moving from fat Windows services to lightweight linux-based services and optimizing our backup strategy.
Systems Engineer
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TDM Group
Feb 2020 - November 2021
At TDM Group I had worked under an MSP Structure with distinct business teams for networking, helpdesk, client relations etc. My day to day roles were administrating customer servers, fixing hardware on client sites, as well as training customer staff on how to use our systems. This was an extremely high-paced environment where I learned a lot about troubleshooting and how 365 Worked.